Returns & Exchanges
We want you to love your Paul Frank gear, but if you're not completely satisfied, we offer a 30-day hassle-free return policy for all unworn items with original tags. Whether it's a sizing issue or a change of heart, our goal is to make your exchange or refund process as smooth as Julius the Monkey himself.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Pack Your Items
Securely place the items in their original packaging, ensuring all tags are attached and the product is in its original, unworn condition.
- 3.Ship It Back
Print the prepaid shipping label provided by our portal and drop your package off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund or exchange within 5-7 business days to your original payment method.
